Order Status:
You will receive a confirmation email with an order number within 24 hours of placing your order (orders placed anytime after 5pm EST on Friday through Sunday will receive confirmation on Monday). If you do not receive an order number please contact us.
Your order will be canceled if we do not receive credit authorization. In this case you will be contacted by e-mail. Please reorder with verified credit card number, billing and shipping address.
To ensure a secure transaction, all credit card information is encrypted during transmission and then stored on a secure server. Your credit card is charged only when your order is shipped and your credit card information is never reused except to issue refunds or make other required adjustments.

Shipping Charges:
Merchandise will ship via United States Postal Service (USPS) or United Parcel Service (UPS). USPS & UPS cannot deliver to a PO Box so please use a valid street address for the ship to address. Our U.S. ground shipping charges start at $5.95. Shipping charges are calculated according to weight. If you are located outside of the United States you may be responsible for duty fees or other taxes. There is an additional fee for Two Day and Overnight freight. Your purchase will be shipped out within 5 business days.

Payment Methods
Bloomin Designs gladly accepts MasterCard and Visa. Your billing address must match your credit card statement address.

Sales Tax:
Bloomin Designs is required by law to charge sales tax on orders shipped to NY addresses. No sales tax will be applied to orders shipped to addresses in other states.

Returns/Exchanges:
All Elissa Bloom items undergo a careful system of quality control to insure that every piece meets our high standard of excellence. Still, if for some reason you are not satisfied with your selection, we will gladly exchange the item or credit your credit card. In the event that you need to return merchandise, please do so within 15 days of the order date. We're happy to exchange or credit your credit card if returned within this time frame. Please email us at customerservice@elissabloom.com to let us know what you would like to return, before you return it. Be sure to include your order number, a brief description of the item you wish to return, and a daytime contact phone number. We will then contact you with a return authorization (RA) number and the address where to ship your return. You must write the RA number on the outside of the box in order for the return to be accepted. You are responsible for the cost of shipping the product for return/exchange.

Items returned without an RA number, past 15 days, or not in original condition will not be accepted. Shipping charges incurred for exchanges will be billed to customer.
We ask that merchandise is returned in its original condition (unused) with tags attached and that you include a copy of the invoice or packing slip along with your reason for return. Returns must be packed carefully using our original shipping box & packing materials, and securely wrapped. For your security, please send returns with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your receipt. Bloomin Designs is not responsible for items damaged or lost in transit.
Upon receipt of returned items, we will promptly issue an exchange or credit. Please allow at least two weeks for your return to be processed. A credit should appear on your credit card account within two billing cycles.
If you have any questions about our return policy, please contact us at customerservice@elissabloom.com.

Trademark Information/Copyright
Elissa Bloom is a registered trademark of Bloomin Designs, LLC. All rights reserved. The materials used and displayed on the Site, including but not limited to text, photographs, graphics, designs, illustrations and artwork, logos, trademarks and service marks, are the property of Bloomin Designs, LLC and are protected by copyright, trademark and other laws. Any reproduction or use of any of the contents of this site without written consent of Bloomin Designs is prohibited.

Yahoo Privacy Policy:
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

Privacy Policy:
Bloomin Designs respects your privacy. We do not release, sell, loan, rent, trade or give away your name, email address or any other personal information to any third party without your permission.
We use your email address for updates on the status of your orders, to advise you about discounts, sales and special promotions. If you wish to be removed from this list, please email us at customerservice@elissabloom.com and type UNSUBSCRIBE in the subject heading.